FAQ

Frequently Asked Question

Experienced employees & experts are Always At Your Service to provide you with satisfactory products & professional instruction on technical problem solutions.

  • Q. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q. Are you a direct manufacturer or a trading company?

    We are a processing factory, we produce and sell ourselves.
  • Q. What products can you provide?

    We mainly produce various copper valves, angle valve taps and some valve accessories.
  • Q. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards.
  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to Italy, the Netherlands, Colombia, Estonia, Russia, South Korea and many other countries.

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